Section 1 - What Do We Do With Your Information?

When you make a purchase from our store, we collect personal information, including your name, address, and email address, as part of the buying and selling process. Additionally, as you browse our store, we automaticallyreceive your computer’s IP address to gather information about your browser andoperating system. With your consent, we may send you promotional emails or SMSabout our store, new products, and updates. By providing your permission, youagree to receive SMS messages from our partner sites and selected thirdparties. You can opt out at any time.

Section 2 - Consent

• How Do You Get My Consent?

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return a purchase, we assume you consent to us collecting and using that information for the stated purpose. If we need your personal information for other purposes, such as marketing, we
will either ask for your explicit consent or give you the option to decline.

• How Do I Withdraw My Consent?

You can withdraw your consent for us to contact you, or to continue collecting, using, or disclosing your information at any time. To do so, please contact us at admin@higianna.com or mail us at:

FLAT C, 23/F, 315-321 Lockhart Road, Wan Chai, Hong Kong.

Section 3 - Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Section 4 - Shopify

Our store operates on the Shopify Inc. platform, which provides the online e-commerce platform necessary for selling our products and services. Shopify stores your data, including transaction information, in their secure data storage, databases, and application. This data is stored on servers protected
by firewalls.

Payment

If you use a direct payment gateway to finalize your purchase, Shopify stores
your credit card data. This information is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete the purchase. Once the transaction is
complete, your purchase information is deleted.

All direct payment gateways follow the PCI-DSS standards set by the PCI
Security Standards Council, which includes brands like Visa, Mastercard,
American Express, and Discover. These standards ensure secure handling of credit card information by our store and its service providers.

Section 5 - Third-Party Services

Third-party providers we use will only collect, use, and disclose your information to the extent necessary to provide their services. Certain
third-party services, such as payment gateways, have their own privacy policies regarding the information required for your transaction. We recommend reviewing their policies to understand how your personal information is handled.

Please note, some third-party providers may be located in jurisdictions different from yours or ours. If you proceed with a transaction involving these providers, your information may be subject to the laws of their location. For instance, if you’re in Canada and the transaction is processed by a provider in the U.S., your information may be subject to U.S. law, including the Patriot
Act.

Once you leave our website or are redirected to a third-party site or
application, you are no longer governed by our Privacy Policy or Terms of Service.

Links

When you click on links within our store, you may be directed to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Google Analytics

Our store uses Google Analytics to monitor store visits and page views.

Section 6 - Security

We implement reasonable precautions and adhere to industry best practices to prevent the inappropriate loss, misuse, access, disclosure, alteration, or destruction of your personal information. When you provide credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is completely secure, we comply with all PCI-DSS requirements and adopt additional widely accepted industry standards.

Section 7 - Cookies

Below is a list of cookies we use on our website. You can choose to opt-out of
cookies if you wish:

_session_id: Unique token, session-based,
stores information about your session (e.g., referrer, landing page).

_shopify_visit: No data held, persistent for 30
minutes, used by our provider’s internal stats tracker to record visits.

_shopify_uniq: No data held, expires midnight
of the next day, counts visits to a store by a single customer.

cart: Unique token, persistent for 2
weeks, stores cart contents.

_secure_session_id: Unique token, session-based.

storefront_digest: Unique token, indefinite, used
to determine access if the shop has a password.

PREF: Persistent for a short period,
set by Google to track store visits and sources.

Section 8 - Age of Consent

By using this website, you confirm that you are of legal age in your state or
province of residence, or you have obtained the consent of a parent or guardian to allow any minor dependents to use this site.

Section 9 - Changes to This Privacy
Policy

We reserve the right to update this privacy policy periodically. Any changes will take effect immediately once posted on our website. If significant changes occur, we will notify you to ensure you are aware of how your information is collected, used, and disclosed. If our store undergoes an acquisition or merger, your information may be transferred to new owners to continue serving
you.

Questions and Contact Information

To access, correct, amend, or delete any personal information we have about you, register a complaint, or obtain more information, please contact our Privacy Compliance Officer at sales@higianna.com or by mail at:

higianna.com

Re: Privacy Compliance Officer

FLAT C, 23/F, 315-321 Lockhart Road, Wan Chai, Hong Kong.