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OVERVIEW:

This website is operated by higianna.com. Throughout the site, the terms “we,” “us,” and “our” refer to higianna. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS:
By agreeing to these Terms of Service, you confirm that you are either of legal age in your country of residence or have obtained parental consent to allow any minors under your care to use this site.
You agree not to use our products for any illegal or unauthorized purposes and to comply with all applicable laws in your jurisdiction, including copyright laws.
You must refrain from transmitting any harmful code, such as worms or viruses, while using our services.
Violation of any of these terms will result in the immediate termination of your access to our services.

SECTION 2 - GENERAL CONDITIONS:
We reserve the right to refuse service to anyone at any time, for any reason.
You acknowledge that your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
The headings used in this agreement are for convenience only and do not affect the interpretation of these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION:
We do not guarantee the accuracy, completeness, or timeliness of the information provided on this site. The material is for general information purposes only, and you should seek more reliable sources before making any decisions based solely on the information provided here.
Historical information on this site may not be current and is provided for reference only. We reserve the right to modify the site's content at any time, with no obligation to update previous information.
It is your responsibility to monitor any changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES:
Product prices are subject to change without notice.
We reserve the right to modify or discontinue the Service, or any part thereof, without notice at any time.
We shall not be liable to you or any third party for any changes, including modifications, price adjustments, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable):
Certain products or services may be exclusively available online and may have limited quantities, subject to our Return Policy.
While we make every effort to accurately display product colors and images, we cannot guarantee that your computer monitor will accurately reflect these colors.
We reserve the right to limit the sales of our products or services to specific individuals, regions, or jurisdictions, and to limit quantities of any products or services offered. Product descriptions and pricing are subject to change without notice.
We do not warrant that the quality of any products, services, or information obtained by you will meet your expectations, nor do we guarantee that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION:
We reserve the right to refuse any order placed with us, and may limit or cancel quantities purchased per person, per household, or per order at our discretion.
You agree to provide accurate and up-to-date purchase and account information, including email address and credit card details, to facilitate transactions and communication.
For further details, please refer to our Return Policy.

SECTION 7 - OPTIONAL TOOLS:
We may provide access to third-party tools, which are provided on an "as is" and "as available" basis without any warranties or endorsements. We accept no liability for any issues arising from your use of these tools.
Your use of optional third-party tools is at your own risk, and you should review and agree to the terms provided by the relevant third-party provider(s).
New features or services introduced on the website will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS:
Certain content, products, and services on our site may be provided by third parties.
Third-party links on this site may direct you to websites not affiliated with us, and we are not responsible for their content or accuracy. Any transactions with third-party websites are at your own risk, and you should review their policies before engaging.
Complaints or concerns about third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS:
We reserve the right to use, without restriction, any submissions you provide, whether requested or not, including contest entries, creative ideas, or other materials.
While we may monitor and edit user-generated content, we are not obligated to do so and accept no liability for such content.
You agree that your comments will not violate any third-party rights, including copyright, and will not contain unlawful, abusive, or obscene material. You are solely responsible for your comments' accuracy and agree not to mislead us or third parties.
We assume no liability for comments posted by you or third parties.

SECTION 10 - PERSONAL INFORMATION:
Any personal information you submit through our store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS:
At times, our site or the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct any such errors, inaccuracies, or omissions and to update or cancel orders if any information on the Service or related website is inaccurate, without prior notice, even after an order has been submitted.
We are not obligated to update, amend, or clarify information on the Service or related website, including pricing information, except as required by law. The absence of a specific update or refresh date does not imply that all information on the Service or related website has been modified or updated.

SECTION 12 - PROHIBITED USES:
In addition to the prohibitions outlined in the Terms of Service, you are prohibited from using the site or its content for unlawful purposes, soliciting unlawful acts from others, violating international or local regulations, infringing upon intellectual property rights, engaging in discriminatory behavior, submitting false information, transmitting viruses, collecting personal information, engaging in spamming or scraping, using the Service for obscene purposes, or interfering with its security features. Violation of these prohibitions may result in termination of your use of the Service or related website.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY:
We do not guarantee that your use of our service will be uninterrupted, secure, or error-free, nor do we warrant the accuracy or reliability of results obtained from the service. We reserve the right to remove or cancel the service at any time without notice. Your use of the service is at your sole risk, and products and services are provided on an "as is" and "as available" basis, without warranties or conditions of any kind, whether express or implied. We shall not be liable for any damages arising from your use of the service, including but not limited to lost profits, lost revenue, lost savings, or any other damages, whether based in contract, tort, or otherwise, even if advised of the possibility of such damages.

SECTION 14 - INDEMNIFICATION:
You agree to indemnify and hold us harmless from any claim or demand, including reasonable attorneys’ fees, arising from your breach of the Terms of Service or violation of any law or third-party rights.

SECTION 15 - SEVERABILITY:
If any provision of the Terms of Service is deemed unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed from the Terms of Service without affecting the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION:
The obligations and liabilities incurred prior to the termination date shall survive termination of the agreement. These Terms of Service remain effective unless terminated by either party. We may terminate the agreement at any time without notice if you fail to comply with the Terms of Service. You may also terminate the agreement by ceasing to use our Services.

SECTION 17 - ENTIRE AGREEMENT:
These Terms of Service, along with any posted policies or rules, constitute the entire agreement between you and us regarding the Service, superseding any prior agreements or communications, whether oral or written.

SECTION 18 - GOVERNING LAW:
These Terms of Service and any agreements for Services provided by us shall be governed by and construed in accordance with the laws of Hong Kong.

SECTION 19 - CHANGES TO TERMS OF SERVICE:
You are responsible for reviewing the most current version of the Terms of Service, as we may update, change, or replace any part of these terms at our sole discretion. Your continued use of our website or Services after changes are posted constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION:
Questions about the Terms of Service should be directed to us at sales@higianna.com.

Customers will only be charged once for shipping costs, including returns. No restocking fees will be charged for product returns.

higianna.com
FLAT C, 23/F, 315-321 Lockhart Road, Wan Chai, HONG KONG